Frequently Asked Questions
Everything you need to know about finding and ordering the right parts for your television.
How do I ensure I am ordering the correct part for my TV?
To ensure compatibility, you must match the part number directly from your original board. Do not rely solely on the TV model number, as manufacturers often use different panels and internal components within the same model run.
What is the condition of the parts sold on TV Parts Today?
We offer both new and reclaimed components. All reclaimed parts are harvested from units with cracked screens, then rigorously tested by our certified technicians to ensure they meet original manufacturer specifications.
How long does shipping take and what are the costs?
Orders placed before 2:00 PM CST typically ship the same business day. We offer various shipping speeds ranging from standard ground to overnight express, with costs calculated at checkout based on your location and package weight.
What is your return policy for electronic components?
We offer a 30-day return window for most parts. Please note that returns may be subject to a restocking fee, and items must be returned in their original condition with our security stickers intact to qualify for a refund.
Do your TV parts come with a warranty?
Yes, all parts are backed by a 180-day warranty against defects. If a part fails under normal operating conditions within this period, we will provide a replacement or a full refund if a replacement is unavailable.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay to ensure a secure and convenient checkout process.